Roxy Palace Review - All You Need To Know Before Playing Here


Roxy Palace Review

  • All of Microgaming's library
  • Progressive jackpots
  • Thoroughly fair welcome bonus
  • Decent-enough player loyalty scheme
  • Play in Roxy Palace on mobile, tablet Mac or PC

Welcome bonus

$100 + 50 Free Spins

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Roxy Palace casino is one of the oldest online gambling platforms. It has been around for quite some time, for 15 years now to be precise, since it was first established as an internet betting site. Players in Canada and all over the world can be confident about the casino and what it offers its customers. This is solely based on its track record and history over the years.

Casinos sprout every other day but most of them end up closing shop too soon. There are other newbies in the industry which have taken root and are competing against old casino operators. Gambling platforms have also been known to be sites here scrupulous dealers take advantage of unsuspecting persons. Some of the ways include advertising fake bonuses and promotions, refusing to pay wins and not very clear or bias terms and conditions that do not favor the customer.

Our review provides a detailed report of the website and why it has consistently remained one of the best gambling sites for many over the years. The casino continues to draw more and more gambling enthusiasts and has a good number of loyal customers. Read more details and facts below as is explained by our team of analysts and experts in the gambling field.

What makes this a choice casino?

A few years ago, the casino experienced a drastic change as the ownership changed. It was sold off to 32Red online casinos group. 32red casinos are also bigwigs in the online gambling industry. They are licensed and certified by the UK Gambling Commission.

This therefore means that Roxy Palace is now under the jurisdiction of the UK Gambling Commission. The commission is a well-known licensing body tasked with the mandate of overseeing the functions of online casinos. Players can be confident of Roxy Palace online casino for this reason. We shall see more reasons below.

Bonuses and Amazing Promotions

Bonuses are the icing on the cake for many casino lovers. Bonuses and promotions boost your chances of walking away with big wins and jackpots from the casino. Casinos have thus adopted this technique to ensure that players stay on their sites for longer, stay entertained and try their chance at huge wins online.

Bonuses are offered as free spins, deposit bonuses, welcome bonuses, and bonus rounds. Roxy Palace has ensured that all their customers enjoy some of the best bonus deals and promotions available in online casinos. Customers are treated to:

Welcome Bonus Roxy Palace

$100 + 50 Free Spins

Year: 2002
Currencies: CAD, EUR, GBP, JPY, USD
Welcome Bonus: $100 + 50 Free Spins
E-mail: [email protected]
License: UK Gambling Commission, Malta Gaming Authority, Government of Gibraltar*
Number of Games: 600+
Casino Types:
Deposit Methods:
  • Bitcoin
  • Neteller
  • Paysafecard
  • MasterCard
  • Skrill
  • Visa
  • ecoPayz
  • iDebit
  • eCheck
  • Evolution Gaming
  • Microgaming
  • NetEnt
  • Play n Go
  • PlayTech
  • BetSoft

Welcome Bonuses

In order to access the casino games and slots, a player is prompted to sign up. A quick and simple registration process follows and you can play your favorite game almost instantly.

Once you deposit the first initial amount, you are rewarded with a 100% match bonus of up to 150 pounds. The minimum deposit amount is 10 pounds after which you are rewarded with the welcome bonus. Players should note that the bonus received is not cashable as yet. They will need to wager the amount at least 25 times before they can cash out the bonus.

2nd Deposit Bonuses

New players are treated to another second welcome bonus once they deposit into the casino again. The deposited amount is matched up to 25% with the total bonus amount of up to 200 pounds. To be able to claim this bonus, players need to wager the win at least 50 times.

Mobile Deposit Bonuses

If you opt to use the mobile version of Roxy Palace, you are awarded 25 pounds, a 100% match of a minimum deposit of 25 pounds.

No Deposit Bonuses

Customers are also treated to Roxy Palace no deposit bonus through the casino’s daily bonuses, weekly bonuses and monthly bonus promotions.

Loyalty Program

Loyal customers join the loyalty program offered by the casino. The program is in four tiers and as players visit the site, they advance through the levels. The final tier is referred to as the platinum tier which has numerous benefits and packages for those who achieve it.

Topnotch Software Providers

Software providers for casinos are the brains behind the slots and games that players get to enjoy. Casino operators ensure that they partner with the top-rated software providers that have been in the industry for long.

Roxy Palace has partnered with Microgaming software providers and the partnership has been more than beneficial for the casino. Some features that make Microgaming a go-to software provider include the quality of the graphics in the games and the sound.

Each game is beautifully crafted with the customer in mind to ensure they have the best experience on the site at all costs. If you love fast speed slots and games, well Microgaming has incorporated this feature as well.

Microgaming provides the following:

Casino Games for All

Players will be overwhelmed by the number of games provided on the platform. There are 100s of games to choose from each with its unique offerings. Whatever your choice, the casino has ensured that your needs are met and exceeded.

Games are available as web versions and downloadable versions. Players can opt to play with the version that they prefer. Downloadable versions are more popular as people prefer to access the games from their smartphones without the hassle of sitting at the computer or a laptop. Convenience means that players can access games from wherever they are, at whatever time they may want to.

Free play versions games are also available. This means that players need not deposit any amounts in the casino before playing. You can access the games with or without funds in your Roxy Palace site account.

Free versions are a plus for newbies who want to learn and master the art of the game before they can actually play with real money. Once a player is sure of their mastery of the game, they can deposit into the casino and gamble with real money to try their luck at bigger wins.

Roxy Palace Slots

Slot machines games are a favorite for many people as they offer a near-real experience. The casino has over 300 slots available for gamblers from Microgaming. If you are a frequent visitor on the site, you will notice that the numbers of the slots continue to increase every day. Why so?

Microgaming is developing new slots and improving the much older slots to keep customers entertained and on the site for longer. Customers demand new games and slots and as a result of this demand, the casino has ensured there is a regular supply of the newest versions and the latest games on its lists. Sots fall in the following categories:

  • All slots
  • Classic slots
  • Progressive jackpots slots

Enjoy Choice Games in a Live Casino

Play your choice casino game or slot in a live casino at Roxy Palace Canada. Players are treated to a real casino set up by the casino operators. The casino has worked hand in hand with Microgaming to ensure that the customers can have a feel of an actual land-based casino.

Land-based casinos were replaced with online casinos. New gamblers have not had the chance to experience the feeling of playing the real setting. How does Microgaming provide this? All games and slots are streamed from a real casino in high definition quality. All the games are played in real-time.

In a live casino setting in Roxy Palace, players get to meet face to face with casino dealers. They also get a chance to participate and play with other gamblers who are logged on to the session.

Baccarat, roulette and blackjack are some of the common games provided in live casinos. Before you opt for a live casino option, ensure that you have high speed internet connectivity as the games are transmitted in real time as we had earlier mentioned.

Access the Casino from a Mobile Version or the Web Version

Mobile versions have been developed by casino operators through software providers to help customers play their favorite games at their convenience. Roxy Palace online has created a mobile version of the casino site which can be downloaded straight to your Smartphone. The app is compatible with many operating systems such as Android and iOS.

The quality of the games is consistent for both the web versions and the mobile versions. Roxy Palace mobile casino has fewer slots and games available for users. Players can always log on to the casino website to enjoy more games. Players using iOS have a total of 22 games to choose from. They can download the application straight to their smartphones from the App Store.

Android users cannot access the app on play store. Instead, players have to log on to the website and they will automatically be redirected to the mobile version. Afterward, players are prompted to provide their mobile phone numbers by the casino and the link to the mobile version is sent as a message through the number they have provided.

Gamblers who opt to play with the web version can download and install the casino software from the website as well. The advantage of playing with the web version is that the gambler can access all the slots and games that the online casino offers.

Customer Support Services

Online casinos have no physical customer support persons that can attend to players in case they have any challenges when they play with the casino. It is important that an online casino has efficient and reliable customer care services to ensure players have a smooth gambling experience with no issues whatsoever.

Efficient customer care services mean that issues are resolved on time. Reliable customer support means that they can be reached easily and there is always a person waiting to resolve any queries that a play may have. Roxy Palace ensures that there multiple channels that players can use to reach their care desk on a 24-hours basis, any day of the week.

Players can reach the care team through the phone number provided on the casino, the email address or a quick message. A live chat option is also available on the ‘help button’ on the site. You can also click on the ‘contact button’ and provide your details and the details of the problem you are experiencing on the contact form. Messages and queries are resolved almost instantly by the casino.

Licensing and Regulations

Players should always settle for casinos that have licenses from credible gambling bodies. Why? There are many fake casino operators online who offer fake services to players. Personal and financial information of casino users is used for the wrong reasons by these parties. You also risk losing all the money you deposit into the casino. The operators block you as soon as you make any deposits and run away with your wins.

Roxy Palace is licensed and certified to provide casino services and products to gamblers in Canada and the rest of the world. It is licensed by UK Gambling Commission and the Gibraltar Gambling Commission. The gambling commissions are tasked with the mandate to ensure that all games provided by the platform are fair and transparent for all the players visiting the site.

Before a casino is licensed, it has to pass certain set standards and laws that have been specified by the commission. Once it successfully passes the regulations, the casino is awarded a license which is displayed on the site.

Some of the regulations placed on the casino include RTP and RNG. RTP which stands for the Return to Player rates demands that the operator has set RTP rates which are adhered to. RNG stands for Random Number Generator. RNG is applied on real online casino games to ensure the games are won solely by chance and not set terms and conditions which Roxy Palace casino employs.

Payment and Withdrawal Methods

Players can deposit money into and out of the casino without any hurdles whatsoever. There are many payment options available on the site. The casino also allows the use of multiple deposit options to accommodate players who gamble with the casino outside Canada and use different payment methods.

Some of the payment methods include:

  • Skrill
  • Neteller
  • Visa
  • MasterCard
  • Euteller

Instant money transfer methods are more common as bank transfers take up to 7 days before deposits are processed. Players can withdraw their wins through various funds transfer methods. However, withdrawals take longer processing times and this may be slightly frustrating for players.


Roxy Palace is an amazing online casino for anyone looking for a casino to play with. Working together with Microgaming, it has ensured that the site is modern and the best slots and games are available to meet the needs of its customers. It has a lot in store for its customers and from our review; it is clear that the pros outweigh the cons.

We highly recommend the online casino for gamblers in Canada and the rest of the world.

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